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Overview
Sit back and relax with online banking
AFFCU’s Online Banking system allows you to handle your banking needs from wherever, whenever. You won’t need to worry about rushing to the nearest Financial Center or ATM to access your money. You can simply log in from the comfort of your home. It’s easy to use, free and secure. Our system helps you keep a careful eye of your finances. Download financial reports, track expenses using our MoneyTracker, and create a custom dashboard for a one-stop view of your AFFCU account.
Now is the time to get started with our great, new and improved free online service. Sign up for online bill payment today, and simplify your life.
- Get paid one day early! Set up direct deposit today
- View account balances, make transfers, and pay bills online for free
- Open new shares and other accounts
- Make loans payments and apply for loans
“What isn’t to love about AFFCU? Great customer service, great products, and overall great experiences! Thank you for always being there to take care of my financial needs for over 30 years! I will continue to be a member for life!”
Debra Prothro, member since 1983Ready to get started?If this is your first time accessing online banking, you'll need your AFFCU account number to register.
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Questions
Frequently Asked Questions
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I don’t remember my username. What should I do?
Once you have registered, you can reset your username by clicking on the “Forgot Username?” link on the login screen of CyberMAT Online Banking. You will be asked to answer some questions and then an email will be sent to your registered email account with more instructions. After you have completed this process you will be allowed to reset your username and log into the system.
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I don’t remember my password. What should I do?
Once you have registered, you can reset your password by clicking on the “Forgot Password?” link on the login screen of CyberMAT Online Banking. You will be asked to answer some questions, and then an email will be sent to your registered email account with more instructions. After you have completed this process, you will be allowed to reset your password and log into the system.
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I don’t remember my username, password, or security questions and answers. What should I do?
You will have to contact AFFCU in order to have your account reset. The best time to contact AFFCU to handle your request is Monday through Friday, 8:00 AM to 5:00 PM CST, or Saturday, 9:00 AM to 1:00 PM CST. After your account has been reset, you will be allowed to re-register your account for CyberMAT Online Banking.
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I haven’t logged in for several months and now I am unable to log in. What should I do?
You must log into your CyberMAT Online Banking account at least once every 120 days or your enrollment will be considered inactive and you will need to re-register for the service. Please follow the links to complete the registration process.
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I don’t remember my username. What should I do?
How can we help you succeed?
- What would you like to borrow for?
- A home
- Sounds great. We offer Mortgage Loans at great prices, as well as refinancing options.
- A vehicle
- Cool! Are you looking for a regular car, or something a little more adventurous?
- Something adventurous
- Awesome! We have low rates and long terms for all kinds of exciting vehicles, including Boats, RVs, and Motorcycles.
- A regular car is fine with me
- Sounds good! We have low rates available for both new and used
Auto Loans. We can also Refinance your current loan with another institution.
- Sounds good! We have low rates available for both new and used
- Something adventurous
- Cool! Are you looking for a regular car, or something a little more adventurous?
- An education
- Right on! We have Student Loans available through our trusted partner, Sallie Mae.
- Something else
- Terrific! We offer Personal Loans for any need, including weddings, vacations, and debt consolidation.
- I’m mostly interested in a credit card
- Sounds good! Be sure to check out our Platinum Credit Card. It’s one of the best deals around, and includes plentiful rewards.
- A home
- What would you like to save for?
- The holidays
- Nice! We think you’ll love our Christmas Club account.
- I’d like to open a savings account for my child
- Great idea! We have several Youth Savings accounts available, depending on your child’s age.
- Something else – and I’d like to earn a good interest rate
- Do you have some money saved up already?
- Yes, quite a bit
- Nice! Are you okay with leaving your money untouched for a while?
- Sure
- Great! We think you might like one of our Share Certificates. You agree to leave your money untouched for a while in exchange for a higher interest rate.
- I’d prefer to make withdrawals when I need to.
- Sounds good. Check out our Rewards Checking account or Money Market account. These accounts are a little more flexible, but still get you a higher rate.
- Sure
- Nice! Are you okay with leaving your money untouched for a while?
- Not much
- No worries. Once you open a Regular Savings account, you can open secondary accounts for whatever you need, including college, rainy day funds and more.
- Yes, quite a bit
- Do you have some money saved up already?
- I’d prefer just a basic savings account
- Ok! Our Regular Savings sounds just right for you. It also secures your AFFCU membership.
- The holidays
- What would you like help with?
- Accessing my accounts
- Okay, how would you like to access your accounts?
- Online
- Ok! Is this is your first time using Online Banking?
- Yes
- Sounds good. You can enroll in Online Banking right here. You’ll need your social security number and AFFCU member number.
- No
- Great. To access your account, simply click “Login” in the upper right hand corner of the page.
- Yes
- Ok! Is this is your first time using Online Banking?
- On my mobile device
- Great! First make sure you’re enrolled in online banking. Then, download our free app for IOS or Android.
- Online
- Okay, how would you like to access your accounts?
- Opening a checking account
- Great! We have several options available, so head over to our Compare Checking Accounts page to figure out which is right for you.
- Signing up for eStatements
- Cool! If you are already signed up for and using our online banking service, all you need to do is click on the eStatements tab (in the blue menu bar) to start enrolling.
- Running my small business
- Good for you! Our partner Newtek offers a variety of services to help you manage your small business, including payrolls services, payment processing, and web design.
- Getting insurance
- Perfect, we offer discounts on auto, home and life insurance through our partner, Trustage.
- Accessing my accounts