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Overview
Why get eStatements?
eStatements have several advantages over standard paper statements. Since they are password protected on an encrypted website, they’re more secure than having your statements sent through the mail. You can also access them much faster. No more waiting for the mail—you just access your account safely and securely from any computer with internet access. Plus, with eStatements, you’ll be helping protect the environment and saving big on the hassle of paper waste. Go green today.
It’s easy to sign up!
• Simply login to your account via CyberMAT Online Banking and click on the Documents tab;
• Then click on eStatements (it’s in the blue menu bar under the tabs);
• At the next window prompt, enter your email address (where you want to receive your eStatements) and click the ‘I agree’ button and you’re done.
- Our eStatements have upgraded! Learn More
- Free: you’ll never pay for eStatements
- Fast, Convenient and Secure
- Green: eStatements protect the environment and reduce waste
“I came into to apply for a car loan and got it. I’m very excited for the opportunity to drive something new. Thanks AFFCU!”
Jordan Olson, member since 2017Sign up onlineLog into online banking to sign up for eStatements. If you need help, follow the instructions below.
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GET STARTEDSigning up is fast and simple.
- Login to your account via CyberMAT and click on the Documents tab.
- Then click on eStatements (it’s in the blue menu bar under the tabs).
- At the next window prompt, enter your email address (where you want to receive your eStatements).
- Click the ‘I agree’ button and you’re done!
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Questions
Frequently Asked Questions
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Do I need a computer to receive eStatements?
No, all you need is an email address. View your eStatements on the Go AFFCU mobile app if a computer is not available to use.
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Can I change my email address at any time?
Yes, log in to CyberMAT, click on the eStatements tab. Under 'Settings' there is a place to change your email address.
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Can I get both eStatements and paper statements?
No, you can have one or the other.
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How do I sign up for eStatements?
It’s as simple as 1, 2, 3…
- Simply login to your account via CyberMAT Online Banking and click on the Documents tab;
- Then click on eStatements (it’s in the blue menu bar under the tabs);
- At the next window prompt, enter your email address (where you want to receive your eStatements) and click the ‘I agree’ button and you’re done!
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How do I sign on to CyberMAT Online Banking?
At the top of the page, click ’not registered? ’ or click here and follow the instructions.
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Am I required to change to eStatements?
No, you are not required to switch to electronic statements. However, we highly encourage you to switch, because it is safer and more secure, and you avoid the $3.00 fee.
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How much is the paper statements fee?
Members who receive a paper statement will be charged a monthly fee of $3.00 per paper statement, on the first of each month.
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How do I know if I’m already signed up for eStatements?
There are two ways you can know if you are enrolled:
- If you receive a monthly email from AFFCU with your eStatements link;
- When you login to your account via CyberMAT and:
- Click on the Documents tab;
- Click on the eStatements option (in the blue menu bar under the tabs);
- If you are taken to the eStatements portal you’re good to go! If not, you can then switch to eStatements.
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How does managing my finances electronically benefit me?
When you manage your finances electronically is good for the environment and good for you. There are many benefits to going green:
- Safe and Secure: About 85% of Identity Theft cases are due to paper transactions, lost checkbooks and stolen bills, statements and check payments1. Security of your information is our priority.
- Saves you Money: members receiving online statements and making payments electronically can maintain tighter control over accounts and save more money:
- The costs of postage and check stock add up to more than $100 per year, members can save by making payments electronically, instead of by paper check.
- eStatements are free and you get no paper statement fee!
- Members receiving eStatements are more likely to discover fraud attempts and prevent hundreds of dollars in losses.
- By getting a larger portion of our membership to switch to electronic statements, we can save thousands of dollars, which will then be returned to our members in the form of better rates and higher dividends!
- Saves you Time: the average member saves 2.5 minutes per bill when paying electronically instead of with a check and saves over 10 min per bill when going to each individual website to pay utilities and services online.2
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Do I need to have any special software to view eStatements?
You need to have Adobe Acrobat Reader installed in your computer. This software is free. You can download it here.
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Do I need a computer to receive eStatements?
eStatements
Statements with just a click
A faster, more eco-friendly way to access your monthly statements
Enroll onlineHow can we help you succeed?
- What would you like to borrow for?
- A home
- Sounds great. We offer Mortgage Loans at great prices, as well as refinancing options.
- A vehicle
- Cool! Are you looking for a regular car, or something a little more adventurous?
- Something adventurous
- Awesome! We have low rates and long terms for all kinds of exciting vehicles, including Boats, RVs, and Motorcycles.
- A regular car is fine with me
- Sounds good! We have low rates available for both new and used
Auto Loans. We can also Refinance your current loan with another institution.
- Sounds good! We have low rates available for both new and used
- Something adventurous
- Cool! Are you looking for a regular car, or something a little more adventurous?
- An education
- Right on! We have Student Loans available through our trusted partner, Sallie Mae.
- Something else
- Sounds good! Are you more interested in a lump sum or a line of credit?
- Lump sum
- Terrific! We offer Personal Loans for any need, including weddings, vacations, and debt consolidation.
- Line of credit
- Great! We think you’ll love our Redi-Credit option. It’s a flexible line of credit, where you’ll only pay interest on what you spend.
- Lump sum
- Sounds good! Are you more interested in a lump sum or a line of credit?
- I’m mostly interested in a credit card
- Sounds good! Be sure to check out our Platinum Credit Card. It’s one of the best deals around, and includes plentiful rewards.
- A home
- What would you like help with?
- Accessing my accounts
- Okay, how would you like to access your accounts?
- Online
- Ok! Is this is your first time using Online Banking?
- Yes
- Sounds good. You can enroll in Online Banking right here. You’ll need your social security number and AFFCU member number.
- No
- Great. To access your account, simply click “Login” in the upper right hand corner of the page.
- Yes
- Ok! Is this is your first time using Online Banking?
- On my mobile device
- Great! First make sure you’re enrolled in online banking. Then, download our free app for iPhone or Android.
- Online
- Okay, how would you like to access your accounts?
- Opening a checking account
- Great! We have several options available, so head over to our Compare Checking Accounts page to figure out which is right for you.
- Signing up for eStatements
- Cool! If you are already signed up for and using our online banking service, all you need to do is click on the eStatements tab (in the blue menu bar) to start enrolling.
- Running my small business
- Good for you! Our partner Newtek offers a variety of services to help you manage your small business, including payrolls services, payment processing, and web design.
- Getting insurance
- Perfect, we offer discounts on auto, home and life insurance through our partner, Trustage.
- Accessing my accounts
- What would you like to save for?
- The holidays
- Nice! We think you’ll love our Christmas Club account.
- I’d like to open a savings account for my child
- Great idea! We have several Youth Savings accounts available, depending on your child’s age.
- Something else – and I’d like to earn a good interest rate
- Do you have some money saved up already?
- Yes, quite a bit
- Nice! Are you okay with leaving your money untouched for a while?
- Sure
- Great! We think you might like one of our Share Certificates. You agree to leave your money untouched for a while in exchange for a higher interest rate.
- I’d prefer to make withdrawals when I need to.
- Sounds good. Check out our Elite Checking account or Money Market account. These accounts are a little more flexible, but still get you a higher rate.
- Sure
- Nice! Are you okay with leaving your money untouched for a while?
- Not much
- No worries. Once you open a Regular Savings account, you can open secondary accounts for whatever you need, including college, rainy day funds and more.
- Yes, quite a bit
- Do you have some money saved up already?
- I’d prefer just a basic savings account
- Ok! Our Regular Savings sounds just right for you. It also secures your AFFCU membership.
- The holidays