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Payment Options

Make A Loan Payment

Learn About Our Convenient Payment Options

  • From Another Financial Institution

    You can set up same-day, future-dated, or automatic transfers to or from your AFFCU Account. Please note, you MUST be an authorized user on both accounts to successfully complete an external transfer. Some accounts may not be eligible for all payment options. Please allow up to 3 days for your payment to post to your account.

    You will need the account’s routing number and the account number.

    Online Banking Payments

    1. Log in to Online Banking.

    2. Click the Transfers tab and select External Transfers.

    3. Select Add External Account

    4. Fill out the required information to add your external account.

    5. Select Next.

    *Within three business days, AFFCU will make two deposits for less than $1.00 each into the external account. 

     

    To verify the deposits:

    1. Log in to Online Banking

    2. Click the Transfers tab, select External Transfers and click Verify under External Accounts to confirm the deposit amounts of the test transactions.

    Once you’ve verified your external account, you can set up transfers.  

    1. Select External Transfers and select the account you want to transfer from.

    2. Enter the transfer amount, choose the loan you want to pay from the Account list and select the frequency of the transfer. 

    3. Click Next. You may be asked to verify your identity with a one-time passcode.

    4. Once you’ve verified your identity, select Save.

    You will then receive a confirmation by e-mail that your transfer has been completed.

    Mobile Banking Payments

    1. Log in to the Go AFFCU Mobile App.

    2. Tap on the menu in the top left-hand corner.

    3. Click Transfers and select External Transfer.

    4. Select Add External Account and fill out the required information.

    5. Click Next to save the external banking information.

    *Within three business days, AFFCU will make two deposits for less than $1.00 each into the external account.

     

    To verify the deposits:

    1. Log in to the Go AFFCU Mobile App.

    2. Tap on the menu in the top left-hand corner.

    3. Click the Transfer tab, select External Transfers and click Verify under External Accounts to confirm the deposit amounts of the test transaction.

    Once you’ve verified your external account, you can set up transfers.  

    1. Log in to the Go AFFCU Mobile App.

    2. Tap on the menu in the top left-hand corner.

    3. Click Transfer and select External Transfer.

    4. Enter the transfer amount, choose the loan you want to pay from the Account list and select the frequency of the transfer. 

    5. Click Next. You may be asked to verify your identity with a one-time passcode.

    6. Once you’ve verified your identity, select Save.

    You will receive e-mail confirmation the external transfer is requested.

  • From Your AFFCU Account

    You can set up same-day, future-dated, or automatic transfers to or from your AFFCU Account. Please note, some accounts may not be eligible for all payment options. Please allow up to 3 days for your payment to post to your account.

    Online Banking Payments

    1. Log in to Online Banking.

    2. Click on the Loans tab and select Loan Payments.

    3. Enter the dollar amount.

    4. Select the account you want to transfer to/from and hit Next.

    5. Click Confirm Payment to complete the payment.

    Mobile Banking Payments

    1. Log in to the Go AFFCU Mobile App.

    2. Select Transfers from the menu at the top left-hand corner.

    3. Select To Accounts.

    4. Select the account you want to transfer to/from.

    5. Enter the dollar amount.

    6. Click Next and confirm the transfer.


    More Ways To Pay:

    At an AFFCU Branch

    Make a payment at one of our branches.

    Find A Branch Near You.

    By Phone

    Pay your loan by calling us toll free at

    800-227-5328.

    By Mail

    Send your payment and loan coupon one week* before your due date to: AFFCU Attn: Payment Processing

    1560 Cable Ranch Rd, STE 200 San Antonio, TX 78245

    *Overnight mail notice

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