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Contact Us
Contact Us
Phone Numbers
Texas- San Antonio210.673.5610
- Del Rio830.488.6322
- Columbus800.227.5328
- US800.227.5328
- UK/Germany00.800.0024.7247
- Japan001.800.0024.7247
- South Korea002.800.0024.7247
- Call to Report 800.227.5328
Hours of Operation
- Monday8:00 AM CST to 5:00 PM CST
- Tuesday8:00 AM CST to 5:00 PM CST
- Wednesday8:00 AM CST to 5:00 PM CST
- Thursday8:00 AM CST to 5:00 PM CST
- Friday8:00 AM CST to 5:00 PM CST
- Saturday9:00 AM CST to 1:00 PM CST
- SundayClosed
After Hour Calls
800.227.5328 or 210.673.5610Email, Fax, Routing
AFFCU Mailing Address- 1560 Cable Ranch Rd, STE 200
- San Antonio, TX 78245
- *Overnight Package Notice
- Member Servicesmemberservices@airforcefcu.com
- Lending Departmentlendingservices@airforcefcu.com
- Human Resourceshumanresources@airforcefcu.com
- Webmasterwebmaster@airforcefcu.com
- Member Contact Center210.678.5294
- Human Resources210.674.2968
- Lending Department210.673.5102
- Member Services210.678.5291
- Routing Transit Number314085504
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Holidays
Holiday Closures
AFFCU 2022 Holiday Closures New Year's Day January 1 Martin Luther King, Jr. Day January 17 Presidents' Day February 21 Memorial Day May 30 Juneteenth Observed June 20 Independence Day July 4 Labor Day September 5 Columbus Day October 10 Veterans Day November 11 Thanksgiving Day November 24 Christmas Eve Offices Close at 1 PM CT Christmas Day Observed December 26 New Year's Eve Offices Close at 1 PM CT
Contact Us
Already applied for a loan? Check your application status
To report a lost or stolen Visa debit card call: 1-888-918-7313
To report a lost or stolen Visa credit card call: 1-866-820-3096
How can we help you succeed?
- What would you like to borrow for?
- A home
- Sounds great. We offer Mortgage Loans at great prices, as well as refinancing options.
- A vehicle
- Cool! Are you looking for a regular car, or something a little more adventurous?
- Something adventurous
- Awesome! We have low rates and long terms for all kinds of exciting vehicles, including Boats, RVs, and Motorcycles.
- A regular car is fine with me
- Sounds good! We have low rates available for both new and used
Auto Loans. We can also Refinance your current loan with another institution.
- Sounds good! We have low rates available for both new and used
- Something adventurous
- Cool! Are you looking for a regular car, or something a little more adventurous?
- An education
- Right on! We have Student Loans available through our trusted partner, Sallie Mae.
- Something else
- Terrific! We offer Personal Loans for any need, including weddings, vacations, and debt consolidation.
- I’m mostly interested in a credit card
- Sounds good! Be sure to check out our Platinum Credit Card. It’s one of the best deals around, and includes plentiful rewards.
- A home
- What would you like to save for?
- The holidays
- Nice! We think you’ll love our Christmas Club account.
- I’d like to open a savings account for my child
- Great idea! We have several Youth Savings accounts available, depending on your child’s age.
- Something else – and I’d like to earn a good interest rate
- Do you have some money saved up already?
- Yes, quite a bit
- Nice! Are you okay with leaving your money untouched for a while?
- Sure
- Great! We think you might like one of our Share Certificates. You agree to leave your money untouched for a while in exchange for a higher interest rate.
- I’d prefer to make withdrawals when I need to.
- Sounds good. Check out our Rewards Checking account or Money Market account. These accounts are a little more flexible, but still get you a higher rate.
- Sure
- Nice! Are you okay with leaving your money untouched for a while?
- Not much
- No worries. Once you open a Regular Savings account, you can open secondary accounts for whatever you need, including college, rainy day funds and more.
- Yes, quite a bit
- Do you have some money saved up already?
- I’d prefer just a basic savings account
- Ok! Our Regular Savings sounds just right for you. It also secures your AFFCU membership.
- The holidays
- What would you like help with?
- Accessing my accounts
- Okay, how would you like to access your accounts?
- Online
- Ok! Is this is your first time using Online Banking?
- Yes
- Sounds good. You can enroll in Online Banking right here. You’ll need your social security number and AFFCU member number.
- No
- Great. To access your account, simply click “Login” in the upper right hand corner of the page.
- Yes
- Ok! Is this is your first time using Online Banking?
- On my mobile device
- Great! First make sure you’re enrolled in online banking. Then, download our free app for IOS or Android.
- Online
- Okay, how would you like to access your accounts?
- Opening a checking account
- Great! We have several options available, so head over to our Compare Checking Accounts page to figure out which is right for you.
- Signing up for eStatements
- Cool! If you are already signed up for and using our online banking service, all you need to do is click on the eStatements tab (in the blue menu bar) to start enrolling.
- Running my small business
- Good for you! Our partner Newtek offers a variety of services to help you manage your small business, including payrolls services, payment processing, and web design.
- Getting insurance
- Perfect, we offer discounts on auto, home and life insurance through our partner, Trustage.
- Accessing my accounts
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Leaving Our Website
Leaving Our Website
