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  • New Gift Card Manager Site

    Our new Prepaid My Card Manager site is now live. Existing cardholders will need to create a new login using the “Get Started” link and choose the option “I have a card.” You will now have only one user login to access all your Reloadable cards on the Reloadable My Card Manager website, and the same user login can also be registered to access all your Gift cards on the Gift Card Manager website. Existing cards must be registered on the My Card Manager website before you attempt to purchase additional cards for yourself; be sure to log into My Card Manager before purchasing another card. Also, be sure to be logged in before linking your other prepaid reloadable or gift cards to your user login.

  • New Prepaid My Card Manager

    Our new Prepaid My Card Manager site is now live. Existing cardholders will need to create a new login using the “Get Started” link and choose the option “I have a card.”

Contact Us

Already applied for a loan? Check your application status

To report a lost or stolen Visa debit card call: 1-888-918-7313

To report a lost or stolen Visa credit card call: 1-866-820-3096

  • Contact Us

    Phone Numbers

    Texas
    • San Antonio210.673.5610
    • Del Rio830.488.6322
    Mississippi
    • Columbus800.227.5328
    Toll Free
    • US800.227.5328
    • UK/Germany00.800.0024.7247
    • Japan001.800.0024.7247
    • South Korea002.800.0024.7247
    Lost or Stolen Cards
    • Call to Report 800.227.5328

    Hours of Operation

    • Monday8:00 AM CST to 5:00 PM CST
    • Tuesday8:00 AM CST to 5:00 PM CST
    • Wednesday8:00 AM CST to 5:00 PM CST
    • Thursday8:00 AM CST to 5:00 PM CST
    • Friday8:00 AM CST to 5:00 PM CST
    • Saturday9:00 AM CST to 1:00 PM CST
    • SundayClosed

    Email, Fax, Routing

    AFFCU Mailing Address
    Email Fax
    • Member Contact Center210.678.5294
    • Human Resources210.674.2968
    • Lending Department210.673.5102
    • Member Services210.678.5291
    Routing Number
    • Routing Transit Number314085504

    Message Us

    Contact Form

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  • Holiday Closures

    AFFCU 2021 Holiday Closures
    New Year's Day January 1
    Martin Luther King, Jr. Day January 18
    Presidents' Day February 15
    Memorial Day May 31
    Independence Day Observed July 5
    Labor Day September 6
    Columbus Day October 11
    Veterans Day November 11
    Thanksgiving Day November 25
    Christmas Eve Offices Close at 1 PM CT
    Christmas Day December 25

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