The advantages of online bill pay
Online bill pay is the perfect feature for our many members with busy lives – and it’s free! Online bill pay costs you nothing. Rather than spending valuable time and money each month on stamps, checks and envelopes, you can handle everything in one place online. Schedule payments whenever you need them, or if you prefer to “set it and forget it”, choose an automatic, recurring option. You can even pay individuals directly using Popmoney. Using online bill pay makes it easy to keep track of all your important financial matters.
To sign up for online bill pay, log in to your account via CyberMAT Online Banking, click on the Bill Pay tab and in the page click the link. You’re done. Once this step is completed, you will be able to set up and manage all of your payments from one place.
- Schedule payments in advance and arrange recurring payments
- Download payment information into Quicken®
- Get the highest level of security, with online payments leader CheckFree
- Speed up bill paying—pay multiple bills at once
- Pay person-to-person with Popmoney
"With the expert help of the credit union representative, I was able to make my dream a reality and I can’t thank AFFCU enough.”Jon Hooper, member since 2014Easy online sign up
Enroll in online bill pay through our online banking system.Go to Online Banking
Frequently Asked Questions
How do I sign up for bill pay?
You must first sign up for CyberMAT. Through CyberMAT, you sign up for Bill Pay. Sign up for Bill Pay and Pay Bills by clicking on Pay Bills. You will need to disable your popup blockers to use Bill Pay as it appears in a different window, or you can hold down the Ctrl key while clicking on the Bill Pay link.
Is there a fee for Bill Pay?
No. Bill pay is free, although there are some options on Bill Pay that have a fee, such as express payments and PopMoney. The fee will always be disclosed up front and you will be given terms and conditions which you must accept.
What accounts can I use to pay bills from?
Bills can be paid from Checking or Money Market Accounts. Bills cannot be paid from the Savings Account.
When will the merchant get paid?
All payments whether electronic or check will reach the merchant on the date the member chooses in bill pay. Check Free has a guarantee on most payments.
Can I put a stop on payments?
Stop payments can be placed on certain Bill Pay checks (but not all) for the normal $29.00 fee. Check with a Member Contact Center Support Specialist to see if a stop payment can be placed. Once processed, you cannot stop an electronic payment and would need to work with the merchant to get the funds back.
When can a stop payment be placed with no fee?
If a stop payment is placed at least 10 days after the scheduled payment due date OR if there was an error by Check Free, then no stop payment fee will be charged.
Can I sign up for bill pay on the Mobile App?
No. You can pay bills using the Go AFFCU mobile app, however, you'll have to sign up for bill pay from a desktop or laptop device.
Can I use bill pay through the Mobile App?
Yes. Pay your bills online and view recent payments instantly through the Go AFFCU mobile app.
How do I cancel the Bill Pay service?
Log into the Bill Pay service through CyberMAT. Click on your 'Profile' tab. Select the 'Cancel Service' button and press OK.
For more information or if you have a question, please get in touch with us.Contact Us
- How do I sign up for bill pay?