Privacy Policy

 

What does Air Force Federal Credit Union (AFFCU) do with your personal information?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and income

  • Account balances and payment history

  • Transaction history and credit history

How?

All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons Air Force Federal Credit Union (AFFCU) chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

Does AFFCU share?

Can you limit this sharing?

For our everyday business purposes — such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Yes

No

For our marketing purposes — to offer our products and services to you

YesNo

For joint marketing with other financial companies

YesNo

For our affiliates’ everyday business purposes — information about your transactions and experiences

YesYes

For our affiliates’ everyday business purposes — information about your creditworthiness

NoDo Not Share

For our affiliates to market to you

YesYes

For nonaffiliates to market to you

NoDo Not Share

To limit our sharing

Call 210.673.5610 and speak with a credit union representative

Please note:

If you are a new member, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our member, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.

Questions?

Call 210.673.5610 and speak with a credit union representative or visit GoAFFCU.com

Who we are

 

Who is providing this notice?

Air Force Federal Credit Union (AFFCU)

What we do

 

How does AFFCU protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does AFFCU collect my personal information?

We collect your personal information, for example, when you

  • Open an account or deposit money

  • Pay your bills or apply for a loan

  • Use your credit/debit cards

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes— information about your creditworthiness

  • from using your information to market to you

  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

What happens when I limit sharing for an account I hold jointly with someone else?

Your choices will apply to everyone on your account.

Definitions

 

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies. 

AFFCU does not share with nonaffiliates so they can market to you

Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

Our joint marketing partners include investments, insurance and other financial services companies.

Website Terms & Conditions

Air Force Federal Credit Union (AFFCU) maintains this website (GoAFFCU.com) to provide you with information about our products and services and to facilitate communication with us. AFFCU requires that all visitors to our Web site(s) on the Internet (the "Site") adhere to the following rules and regulations. By accessing the Site you indicate your acknowledgement and acceptance of these Terms and Conditions. From time-to-time AFFCU may revise these Terms and Conditions.

Copyright in these pages, screens, text, and images appearing on this Site is owned by AFFCU or others indicated. The information and materials contained in the Site may not be copied, displayed, downloaded, licensed, modified, published, reposted, reproduced, reused, sold, transmitted, used to create a derivative work, or otherwise used for public or commercial purposes without the express permission of AFFCU.

Some or all of the products or services described on the Site may not be available in all geographic areas. You may not be eligible for all the products or services described. AFFCU reserves the right to determine the eligibility for any product or service. Investment products (i) are not Credit Union deposits and are not insured by the NCUA, (ii) are not guaranteed by AFFCU, and (iii) are subject to substantial risk, including the possible loss of some or all of the principal invested.

Any communication or material you transmit to us via the Site or Internet electronic mail is on a non-confidential basis and may be used by the Credit Union for any purpose within the limits of our privacy statement including reproduction, publication, broadcast, and posting.

We will use our best efforts to include accurate and up-to-date information on the Site, but we make no warranties or representations as to the accuracy if the information. You agree that all access and use of the Site and its contents is at your own risk. By using the Site, you acknowledge that we specifically disclaim any liability (whether based in contract, tort, strict liability, or otherwise) for any direct, indirect, incidental, consequential, or special damages arising out of or in any way connected with your access to or use of the Site (even if we have been advised of the possibility of such damages), including liability associated with any viruses which may infect a computer's equipment.

With regard to our services or products purchased or obtained by the user from a non-AFFCU person or entity, AFFCU makes no warranty of merchantability or warranty of fitness for a particular purpose with regard to such services and products and AFFCU specifically disclaims all other warranties with regard to sold services and products.

You agree that use of this Site shall be governed by all applicable Federal laws and the laws of the state of Texas and agree that the venue shall be located in San Antonio, Texas.