Contact Us

Secure Message Center

For Non-Urgent Requests

We are currently experiencing a high volume of calls. For non-urgent requests, please consider sending us a Secure Message using the option below. Please allow up to two (2) business days for a response.

 

 

Phone Numbers

TEXAS

San Antonio

210.673.5610

Del Rio

830.488.6322

Mississippi

Columbus

800.227.5328

Card Issues

Debit Card

Debit Card / Fraud, Lost or Stolen Card

800.227.5328

Debit Card / Fraud, Lost or Stolen Card (After Hours)

888.918.7313

Debit Card / Travel Notice

800.227.5328

Debit Card / PIN Activation

866.985.2273

Credit Card

Credit Card / Fraud, Lost or Stolen Card

866.820.3096

Credit Card / Travel Notice

800.227.5328

Email

Member Services

memberservices@goaffcu.com

Lending Department

lendingservices@goaffcu.com

Human Resources

humanresources@goaffcu.com

Website Issues

marketing@goaffcu.com

Fax Numbers

Member Contact Center

210.678.5294

Member Services

210.678.5291

Lending Department

800.227.5328

Human Resources

210.674.2968

Mailing Address

AFFCU Headquarters

1560 Cable Ranch Rd, STE 200

San Antonio, TX 78245

 

 

Overnight Package Notice: If you are mailing an overnight package, please use FedEX, UPS or another delivery service. USPS does not overnight to our address.

Phone Numbers

TEXAS

San Antonio

210.673.5610

Del Rio

830.488.6322

Mississippi

Columbus

800.227.5328

Card Issues

Debit Card

Debit Card / Fraud, Lost or Stolen Card

800.227.5328

Debit Card / Fraud, Lost or Stolen Card (After Hours)

888.918.7313

Debit Card / Travel Notice

800.227.5328

Debit Card / PIN Activation

866.985.2273

Credit Card

Credit Card / Fraud, Lost or Stolen Card

866.820.3096

Credit Card / Travel Notice

800.227.5328

Secure Message Center

For Non-Urgent Requests

We are currently experiencing a high volume of calls. For non-urgent requests, please consider sending us a Secure Message using the option below. Please allow up to two (2) business days for a response.

 

 

Email

Member Services

memberservices@goaffcu.com

Lending Department

lendingservices@goaffcu.com

Human Resources

humanresources@goaffcu.com

Website Issues

marketing@goaffcu.com

Mailing Address

 

AFFCU Headquarters

1560 Cable Ranch Rd, STE 200

San Antonio, TX 78245

 

 

Overnight Package Notice: If you are mailing an overnight package, please use FedEX, UPS or another delivery service. USPS does not overnight to our address.

Fax Numbers

Member Contact Center

210.678.5294

Member Services

210.678.5291

Lending Department

800.227.5328

Human Resources

210.674.2968